Privacy Policy
Let’s Do The Thing
Sarah Harris-Smith (Sole Trader)
Last updated: 20/04/2026
1. Who I Am (Data Controller)
I am Sarah Harris-Smith, a sole trader operating as Let’s Do The Thing.
For the purposes of data protection law, I am the data controller of your personal data.
2. How to Contact Me
If you have any questions about this policy or your data, you can contact me:
Email: [email protected]
Phone: 07769692742
3. What Personal Data I Collect
I may collect and process the following information:
Identity data (name)
Contact data (email address, phone number)
Information you choose to share about your business, goals, challenges, and habits
Session notes from coaching or support sessions
Appointment and booking information
Payment information (processed securely via third-party providers where applicable)
4. Special Category Data
In the course of working together, you may choose to share personal information relating to wellbeing, focus, or neurodiversity (including ADHD traits).
This information is only processed where necessary and with your consent under:
Article 6(1)(b) – Contract (to provide services)
Article 9(2)(a) – Your explicit consent
You have the right to withdraw your consent at any time.
5. Lawful Bases for Processing
Under UK GDPR, I rely on the following lawful bases:
Contract – to provide coaching, mentoring, and business support services
Consent – when you contact me or agree to work with me
Legitimate Interests – to manage and grow my business effectively
Legal Obligation – where required to comply with the law
6. How I Use Your Data
I use your data to:
Provide coaching and business support
Communicate with you about sessions and services
Maintain accurate client records
Process payments
Improve my services and offerings
Meet legal and insurance requirements
7. How Your Data Is Stored and Protected
I take appropriate technical and organisational measures to protect your data, including:
Password-protected digital systems
Secure storage of notes and records
Limited access to personal data
8. Data Retention
I retain client records for up to 7 years after our last interaction, in line with business and legal requirements.
After this period, your data will be securely deleted or destroyed.
9. Sharing Your Data
Your data will be kept confidential and will not be shared with third parties unless:
You have given explicit consent
There is a legal obligation
It is necessary for business operations (e.g. booking systems or payment providers)
Any third-party providers used will be GDPR-compliant.
10. International Transfers
I do not intentionally transfer your data outside of the UK.
If any third-party providers process data outside the UK, appropriate safeguards will be in place (such as standard contractual clauses).
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact me.
12. Cookies and Website Use
If you visit my website, basic data such as cookies or analytics may be collected to improve your experience.
You can manage cookies through your browser settings.
13. Complaints
If you have concerns about how your data is handled, you can contact:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
14. Changes to This Policy
I may update this privacy policy from time to time. The latest version will always be available on my website.

Terms & Conditions
Let’s Do The Thing
Sarah Harris-Smith (Sole Trader)
Last updated: [Insert date]
1. Overview
These Terms & Conditions outline how you can work with Let’s Do The Thing.
By purchasing or using any services, you agree to these terms.
2. Services Provided
Let’s Do The Thing offers coaching and business support designed to help ADHD women take action in their business.
This may include:
1:1 coaching sessions
Group programmes
Digital resources or courses
Voice notes, check-ins, or support between sessions (if included)
3. Not Therapy or Medical Advice
This service is not therapy, counselling, or medical treatment.
Nothing provided should be considered:
Medical advice
Mental health treatment
Financial or legal advice
You are responsible for seeking appropriate professional support where needed.
4. Client Responsibility
You agree that:
You are responsible for your own decisions, actions, and results
You will engage honestly and take ownership of your progress
Results are not guaranteed (because… humans + ADHD brains 😅)
5. Booking & Payments
All sessions and programmes must be paid for in advance
Payment plans (if offered) must be completed in full
Access to services may be paused if payments are missed
6. Cancellations & Rescheduling
At least 24 hours’ notice is required to reschedule a session
Late cancellations or missed sessions may be lost
Emergencies will always be considered with compassion (you’re human, not a robot)
7. Refund Policy
Coaching sessions and programmes are non-refundable unless stated otherwise
If you are on a payment plan, you are committing to the full payment
(This protects you from people dipping in and out when motivation drops—which happens a lot in this space.)
8. Communication & Boundaries
If your service includes support between sessions:
I will respond within a reasonable timeframe (not instantly/on-demand)
Support is provided during working hours only
This is not an emergency service
9. Confidentiality
Your information will be kept confidential
I may use anonymised examples for training or marketing
Confidentiality may be broken if required by law
10. Intellectual Property
All materials provided (workbooks, tools, frameworks, content) are:
Owned by Let’s Do The Thing
For your personal use only
Not to be copied, shared, or resold
11. Limitation of Liability
I am not liable for:
Business outcomes or financial results
Decisions you make based on our work
Any indirect or consequential loss
12. Termination of Services
I reserve the right to end services if:
Boundaries are not respected
Payments are not made
The working relationship is no longer appropriate
13. Changes to Terms
These terms may be updated at any time. The latest version will always be available on my website.
14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.